1. About Our Factory
Q1: Are you a luggage manufacturer or trading company?
A: We are a direct luggage manufacturer specializing in producing affordable suitcases, and luggage spare parts. We operate our own production facilities and provide factory-direct prices to global importers, wholesalers, and brands.
Q2: Where is your factory located?
A: Our factory is located in Bazhou, Langfang City China, only 2 hour drive to Tianjin Port. With convenient access to the Largest port in the northern part of China for international shipment. We have extensive experience exporting luggage products to markets worldwide.
Q3: What types of luggage do you manufacture?
A: We mainly produce:
- PP hard shell luggage
- Carry-on luggage
- Checked luggage
- Business travel luggage
- Luggage sets
- Custom private label luggage
We also supply luggage spare parts and accessories.
2. Product & Quality
Q4: What materials do you use for your luggage?
A: We use polypropylene raw material (virgin PP pellets) for our luggage. PP (Polypropylene) luggage has become one of the most popular hard-shell luggage choices, especially for mass-market and travel brands, because it offers a strong balance of light weight, durability, impact resistance, and cost efficiency.
Q5: How do you control luggage quality?
A: We have quality control procedures throughout production:
- Incoming material inspection
- Mold and shell inspection
- Component checking
- Assembly inspection
- Wheel and handle testing
- Zipper and lock inspection
- Final random inspection before shipment
We aim to provide reliable luggage with competitive factory pricing.
Q6: Can you provide samples before bulk orders?
A: Yes. Samples are available for quality evaluation and market testing. The buyer will cover the sample cost shipping fees upfront, and the amount can be deducted from the payment of the next order.
3. Price & MOQ
Q7: Are you a low-cost luggage factory?
A: Yes. Our production model focuses on providing competitive factory-direct prices by optimizing:
- material purchasing
- production efficiency
- manufacturing experience
- supply chain management
We help customers develop luggage products with good value for money.
Q8: What is your minimum order quantity (MOQ)?
A: MOQ depends on:
- luggage model
- color requirements
- customization level
- packaging requirements
Typical MOQ:
- Stock models: 1 × 40HQ container
- Customized colors/logo: higher MOQ required
Please contact us for specific MOQ details.
Q9: Can I mix different models or colors in one order?
A: Yes, mixed orders may be possible depending on the product style and quantity. Our team can help create a suitable order combination.
4. Customization & Private Label
Q10: Can you make luggage with our own brand?
A: Yes. We support OEM and private label services, including:
- logo printing
- logo plates
- zipper pullers
- custom colors
- customized lining
- packaging design
- product labels
Q11: Can you develop new luggage designs?
A: Yes. We can assist customers with new product development, including:
- product structure suggestions
- material selection
- prototype samples
- color matching
- production preparation
Q12: Can you match Pantone colors?
A: Yes. We can provide customized colors based on Pantone references or physical samples.
5. Production & Lead Time
Q13: How long does production take?
A: Normally，For an order of 5 × 40HQ containers, the lead time is 35 days; for 10 × 40HQ containers, it is 40 days
Lead time depends on order quantity, customization requirements, and production schedule.
Q14: Can you handle large volume orders?
A: Yes. Our production capacity allows us to support:
- wholesale orders
- seasonal programs
- supermarket projects
- brand launches
We can discuss production planning according to your forecast.
6. Shipping & Export
Q15: Which countries do you export to?
A: We export luggage products worldwide, including:
Middle East
South America
Africa
Southeast Asia
South Asia
Central Asia
Q16: What shipping methods do you provide?
A: We can arrange:
Sea freight
truck transportation
Express delivery
Normally, we ship from Tianjin Port. However, we can ship from any major Chinese ports according to customer requirements.
Q17: Can you provide export documents?
A: Yes. We can provide standard export documents, including:
Commercial invoice
Packing list
Bill of lading
Certificate of origin (if required)
other documents (if required)
7. Payment & Business Cooperation
Q18: What payment terms do you accept?
A: Common payment terms include:
- T/T
- 30% deposit before production, balance before shipment
- 30% deposit before production, balance against B/L
- Letter of credit
- Alipay
- Credit card
Other terms can be discussed for long-term cooperation.
Q19: How can I start cooperation with your factory?
A: The process is simple:
- Send us your requirements
- Confirm products and pricing
- Approve samples
- Place order
- Production begins
- Inspection and shipment